To protect the stability of our services ("Services"), we require customers ("you") to comply with our Acceptable Use Policy ("AUP" or "Policy").
This policy is designed to ensure we can provide all customers with reliable service by effectively managing resources and ensuring our services are used as intended.
Please read it carefully before using our services. We reserve the right to update and modify this policy at any time.
Your website or any of our services must not be used to promote or distribute any content that is illegal under the laws of your country, the host country, or the laws of the UK, USA, or EU. The internet is global, and what is legal in one place may be illegal in another, which could expose you or us to legal action.
You are fully responsible for ensuring that all materials on your site are created by you or that you have permission to use them. Content you publish must not infringe copyright, trademarks, or other intellectual property rights. We reserve the right to remove any infringing content without notice.
You are responsible for handling any disputes arising from your use of intellectual property rights. You also agree to indemnify us for any legal or other costs if a claim is made against us due to your use of these rights.
We reserve the right to investigate any potential abuse of our servers, including auditing content, blocking or removing it, and suspending or terminating violating accounts without notice.
Resources are allocated according to your hosting plan and may only be used for hosting, email, and related services.
Resources must not be consumed in a way that negatively impacts server performance or disrupts other customers' services. We reserve the right to suspend, throttle, or terminate your account.
Includes: number of mailboxes, mailbox capacity, database size, storage space, and data transfer.
Hosting adult content requires prior approval and is evaluated based on applicable laws.
We may request additional legal documentation when hosting sites in fields such as finance, pharmaceuticals, or lotteries.
All uploaded files must be accessible via the domain, except system files. We reserve the right to delete files that do not meet this requirement.
We prohibit sending unsolicited bulk email and will take immediate action against violating accounts.
We reserve the right to delete suspended accounts after 60 days without keeping backups.
Resellers are encouraged to contact their clients promptly to prevent data loss.
Service may be suspended or terminated immediately with or without notice. We may give you a grace period to correct the situation.
If fair usage limits are exceeded, a 24-72 hour correction period may be granted, but we reserve the right to act immediately.
You waive all claims and rights against Somion Web Services and its affiliates related to your use of the service.
You agree to indemnify us for any losses, expenses, or claims resulting from your misuse or breach of our agreements.
We may require written confirmation of your commitment to defend us if a legal claim is made. Failure to provide confirmation constitutes a breach.
These obligations remain in effect even after cancellation or termination of our agreement.
We reserve the right to modify this policy at any time. You are responsible for staying informed about updates.
For any inquiries, please contact our support team via our customer support portal.
